Stakeholder Engagement

Stakeholder Engagement

In accordance with the AA1000 Stakeholder Engagement Standard (SES) and GRI Standards, the Sustainable Development Committee and department heads identify and categorize key stakeholder groups based on criteria including dependency, responsibility, influence, diversity of perspectives, and urgency. Six key stakeholder groups have been identified: customers, employees, suppliers and contractors, shareholders and investors, government authorities, and academics and research institutions.

 

Daxin provides diverse communication channels and engagement mechanisms. In addition to routine business interactions, dedicated mailboxes are available on the official Daxin website, with designated personnel responsible for responding to inquiries. By understanding stakeholder expectations and sustainability concerns, the Company translates feedback into meaningful input for its sustainability strategy. To enhance governance transparency, the Sustainable Development Committee reports stakeholder engagement outcomes and corresponding actions to the Board of Directors annually, ensuring that key issues receive attention and follow-through at the highest level.
 

StakeholderFocus IssuesCommunication ChannelsFrequency
Customer
  • Product Quality and Safety
  • Customer Relationship Management
  • Ethical Business Conduct
Communication and Discussion MeetingsRegular
Customer AuditsRegular
Annual Customer Satisfaction SurveyRegular
Customer VisitsRegular
Technical Exchange and Email CommunicationsReal-time
Employee
  • Employee Benefits and Compensation
  • Product Quality and Safety
  • Labor-Management Communication
     
Labor-Management MeetingRegular
Employee Welfare CommitteeRegular
Business BriefingRegular
Official WebsiteReal-time/
Irregular
Internal Communications PlatformReal-time/
Irregular
Employee Opinion BoxReal-time/
Irregular
Dedicated Appeal Mailbox (Misconduct/Sexual Harassment Reporting Mailbox, Confidential Mailbox, Personal Data Request Mailbox)Real-time/
Irregular
Supplier
/Contractor
  • Ethical Business Conduct
  • Occupational Health and Safety
  • Economic Performance
Review Report or MeetingRegular
Conduct written or on-site supplier audits annuallyRegular
Environmental Safety and Health or Corporate Social Responsibility ExplanationRegular
Irregular meetings/price negotiationsIrregular
Annual AuditRegular

Shareholder

/Investor

  • Economic Performance
  • Employee Benefits and Compensation
  • Product Quality and Safety
Annual Shareholders' MeetingRegular
Investor ConferenceRegular
Market Observation Post System, company website and spokesperson system Real-time
Government Authority
  • Occupational Health and Safety
  • Waste Management
  • Product Quality and Safety
     
Set up a contact window to maintain good interactionReal-time/
Irregular
Participate in conferences or seminarsIrregular
Comply with inspections by authoritiesReal-time
Reporting Regulatory InformationRegular
Phone and email communicationReal-time
MeetingIrregular
Academics and Research Institutions
  • Employee Benefits and Compensation
  • Research and Innovation
  • Ethical Business Conduct
Industry-Academia Collaboration Project MeetingsRegular
Daxin Graduate ScholarshipRegular
Academic Conferences and Thesis CompetitionRegular
Site Visits and Technical SeminarsIrregular

Daxin Materials values the thoughts and opinions of all stakeholders. We warmly welcome you to reach out to us.
 

InvestorsMs. Hung — IR@daxinmat.comEmployeesMs. Hsieh — Question@daxinmat.comCustomersMs. Hsieh — ProductInfo@daxinmat.comSuppliersMr. Chiu — Procurement@daxinmat.com

For more information, please refer to Daxin Materials' 2025 Sustainability Report: Stakeholder Engagement